Privacy Policy

Sonexial respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit sonexial.com or contact us about our services.

1. Who we are

Sonexial is an author website and Generative Engine Optimization service founded by Brian Plescher and based in Grand Haven, Michigan.

If you have questions about this Privacy Policy, you can contact us at: brian@sonexial.com.

2. Information we collect

We collect information you voluntarily provide when you submit a contact form, request an audit, book a call, or email us directly.

This may include:

• Your name
• Your email address
• The service you are interested in
• Information about your books, author platform, website, goals, or project
• Any other information you choose to include in your message

We may also collect limited technical information automatically, such as browser type, device type, referring pages, general location data, and site usage information. This information helps us understand how visitors use the site and improve performance.

3. How we use your information

We use your information to:

• Respond to your inquiries
• Provide free audits, previews, consultations, or service recommendations
• Communicate with you about your project
• Deliver services you request or purchase
• Improve our website, messaging, offers, and customer experience
• Maintain basic business records
• Protect against spam, abuse, or unauthorized activity

We do not sell your personal information.

4. Email communication

If you contact Sonexial, we may reply by email. We may also send service-related messages about your inquiry, audit, preview, project, invoice, or active service.

If we ever send marketing emails, you will be able to unsubscribe or request removal by contacting brian@sonexial.com.

5. Forms and third-party services

Sonexial may use third-party tools to host the website, process form submissions, manage email, process payments, analyze site traffic, or deliver services. These providers may process information on our behalf only as needed to provide their services.

Examples may include website hosting providers, form handling tools, analytics tools, payment processors, scheduling tools, email providers, or project management tools.

6. Payment information

If you purchase a service, payment may be processed through a third-party payment provider. Sonexial does not intentionally store full credit card numbers on its website. Payment providers handle payment information according to their own security and privacy policies.

7. Cookies and analytics

Sonexial may use cookies, analytics tools, or similar technologies to understand site traffic, improve performance, and evaluate marketing effectiveness.

You can usually adjust your browser settings to refuse cookies or alert you when cookies are being used. Some parts of the website may not function as intended if cookies are disabled.

8. How we protect your information

We take reasonable steps to protect the information submitted through this website. However, no website, email system, or online service can guarantee complete security. Please avoid sending highly sensitive personal information through website forms.

9. How long we keep information

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements.

10. Your choices

You may contact us to request that we update, correct, or delete personal information you have provided, subject to any legal, contractual, or business recordkeeping obligations.

To make a request, email: brian@sonexial.com.

11. Children’s privacy

Sonexial’s services are intended for authors, publishers, and adult business users. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through this website, contact us and we will take reasonable steps to delete it.

12. Links to other websites

This website may link to third-party websites, including author platforms, retailers, examples, tools, or external resources. Sonexial is not responsible for the privacy practices, content, or policies of third-party websites.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.

14. Contact

For privacy questions or requests, contact: brian@sonexial.com.